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Frequently Asked Questions

How does the school communicate with parents?

* Email for letters

* Teachers2Parents app for short messages and reminders

* Paper letters occasionally 

Where can I find out about admissions?'Key Information>>Admissions' menu tab
Where can I find out the Term Dates? 'Parents>>Term Dates' menu tab
Where can I park at the start/end of the school day or visiting the school? 

There is no parking directly in front of the school and the junction between Eagle Way and Valiant Road is very busy and potentially very dangerous. We ask that you do not drop your children off directly outside the school.  For these reasons we stress that car parking is regularly monitored by Suffolk Constabulary and school run a “name and shame” policy of offenders.


Therefore, if you bring your children to school by car, PLEASE would you support our ‘Park and Stride’ scheme and use the nearby The Square car park and walk from there. 

Where can I find out about vacancies within the school? 'About Us>>Vacancies' menu tab
What do I do if my child is absent from school? 

If your child is unable to come to school because of illness, please ensure you telephone the school office before 9.30am. If we haven't heard from you by this point, we will make contact with you.  

If children become ill at school, or in any other emergency which may occur, the Head of School, will try to contact you immediately.  If this should prove to be impossible or very urgent action is called for, they will act on the advice of the Medical Officer consulted.


PLEASE, therefore, do help us by ensuring that the emergency numbers which we have on record for you are kept up to date.

Request for absence form can be located on the Attendance tab.

Is my child too ill for school?

Please refer to the NHS chart showing how long to keep children off for following certain illnesses.

How does the school keep me informed about my child's progress/ learning?

* 2 x face to face Parents Evenings and 1 x end of year written report

* 3 x Learning Together afternoons

* SEND 2 x termly meetings

* Half termly curriculum maps with ideas of how to help at home

* Twitter snapshots

How can I communicate with my child's class teacher?

* Quick messages can be given before/after school at the classroom door

* Email for longer messages 

* 2 x Parents Evenings, 3 x Learning Together afternoons

I would like to support the school! How can I get involved?


* Parent Council

* Parent Governor

* Classroom volunteer

* Help on a school trip

* Run a stall at a PTFA event

* Donate